HARMAN Anytime Help Center

Cruise Ship and Marine Speakers

Published January 9th, 2026 by Arturo Perez

Question: Do you have any Cruise Ship and or Marine Speakers? Answer: No. Unfortunately, our all-weather speaker options, like the AWC series, are suitable for all-weather applications up to and excluding cruise ship and marine installs.

C414 XLS vs. XLII Sound Difference

Published December 22nd, 2025 by Arturo Perez

Question: What is the main sonic difference between the C414 XLS and C414 XLII variants? Answer: The XLII adds a gentle presence boost and brighter top-end—reminiscent of the classic C12 - while the XLS keeps a flatter, more neutral frequency response for transparent capture.

Intellivox and Axys Products Official Brand Service Recommendation

Published January 9th, 2026 by Arturo Perez

Question: Why should Intellivox and Axys products be repaired by official service? Answer: In case of any problem, we recommend using the official brand service. Our service and production are in the same location, so the best conditions and specialists are ensured both in terms of material supply and product control.

PWM Amplifier Synchronization in Intellivox Products

Published January 9th, 2026 by Arturo Perez

Question: What is the significance of PWM Amplifier synchronization in Intellivox products? Answer: The DSP module synchronously operates the PWM power amplifiers. This is the most appropriate way of sound-based digital signal processing and signal transmission. It is possible for certain device configurations that the unit operated under Win

What is the difference between new and previous DMS800 systems

Published January 7th, 2026 by Arturo Perez

Question: What is the difference between new and previous DMS800 systems? Answer: AES67 Support · New DSR800 systems incorporate the Dante UXT chip with support for AES67 audio networking. Receivers · Improved RF filters and spectral efficiency allow Band-1 presets for 40 channels in 112 MHz compared to 41 channels in 150MHz. · Previous DSR800 re

Cable for the PRX ONE Wall Mount Bracket Adapter

Published January 9th, 2026 by Arturo Perez

Question: What type of cable is used for the PRX ONE Wall Mount Bracket Adapter ? Answer: The Speakon connectors included in the Wall Mount Bracket Adapter can be linked using a standard NL2 or NL4 Speakon cable.

Setting up the ARA in Ableton Live

Published January 7th, 2026 by Arturo Perez

ASIO Driver Setup for Windows It is recommended that you download the latest ASIO driver from www.asio4all.com. Install the ASIO Driver by following the instructional prompts on the Windows computer. When prompted to “choose components", make sure “Off-line Settings" is selected. Open the ASIO Off-line Settings menu from the Windows Start menu. Cl

Factory Reset for JBL Powered Speakers

Published January 9th, 2026 by Arturo Perez

Use the following procedures to Factory Reset your powered speaker: EON 600 series With the unit powered OFF:Press and hold BOOT and EQ+ while pressing and holding power ON, continue to hold until all EQ Presets Flash. EON710, EON712 & EON715 With the unit powered ON:Press and hold CH1 and CH2 until the LCD powers off. EON718S With the

Antenna Design

Published December 22nd, 2025 by Arturo Perez

Antenna Design Rating 0 Technical Support Guide Basic Definitions of Antennas Antennas can transmit as well as receive radio waves in a particular frequency range Properties of Antennas • A receiving antenna converts electromagnetic radiation (radio waves) into an alternating current or voltage. • A transmitting antenna converts

What Size of Bolts are Used in the WK-4S Caster Kit?

Published January 9th, 2026 by Arturo Perez

Question: What size of bolts are used in the WK-4S caster kit? Answer: There are 16 pieces of 5/16-18 x 1 bolts in the kit, 4 pieces for each caster. The WK-4S compatible speakers (such as the VRX, SRX700, and SRX800 series) have a 5/16-18 T-nut inserted in the cabinet.

Paintable Install Speakers

Published January 9th, 2026 by Arturo Perez

Question: Which JBL install speakers can be painted? Answer: Generally speaking most of the install speakers can be customized to match any décor. You can find the painting guides on the product page or in the user manual. Ceiling speakers: Control 10 Series Blind-Mount Small Format Ceiling Control Contractor 20 Series Small Format Ceiling C

Rename an Input Channel in the JBL PRO Connect App

Published January 9th, 2026 by Arturo Perez

Follow these steps to rename an Input Channel in the JBL PRO Connect App. 1) Open the JBL Pro Connect App and tap on the name of your speaker. 2 ) Press and hold “Channel 1" in the Input Channels screen for about 3-5 seconds. 3) After pressing and holding “Channel 1", the Rename Channel pop-up will be displayed. Once the desired name is

C414 XLS/XLII Polar Pattern Choices

Published December 23rd, 2025 by Arturo Perez

Question: How many polar patterns can I choose on a C414 XLS or XLII? Answer: The microphone offers nine selectable polar patterns indicated by green LEDs.

Storage of User Settings in Intellivox Products

Published January 9th, 2026 by Arturo Perez

Question: How and for how long do Intellivox products store user settings? Answer: Intellivox products store the user settings on the DSP module, in a non-volatile memory that does not require an external power supply. So, these are the settings are saved indefinitely.

CMCD Recone Kits

Published January 9th, 2026 by Arturo Perez

Question: Are there recone kits available for the CMCD speakers? Answer: We no longer offer complete assembled CMCD speakers for sale, just parts for the assembly. For a list of those parts please refer to the speaker tech manual. The re-cone kit is currently only available for the 2169H driver. CMCD-81J/H – complete mid-range driver: 2169H (

Duraflex Repair Kit

Published January 9th, 2026 by Arturo Perez

Question: I have a damaged speaker enclosure, which has a scratched finish and deeper scars around the box. Is there any way to make the black Duraflex coating look new? Answer: The Duraflex finish used on many of our speakers is one of the most rugged finishes ever applied to a speaker. However, all speaker finishes are subject to damage ove

C414 XLS/XLII Phantom Power Requirement

Published December 22nd, 2025 by Arturo Perez

Question: What power supply does a C414 need? Answer: It operates exclusively on standard 48‑volt phantom power to IEC 61938.

APS4 Active Antenna Distance

Published December 19th, 2025 by Arturo Perez

Question: How far can active antennas be placed from the splitter? Answer: With SRA2 or RA4000 and two AB4000 boosters in series, runs up to 200 m are supported.

Setting up the LYRA in Skype

Published January 7th, 2026 by Arturo Perez

ASIO Driver Setup for Windows It is recommended that you download the latest ASIO driver from www.asio4all.com. Install the ASIO Driver by following the instructional prompts on the Windows computer. When prompted to “choose components", make sure “Off-line Settings" is selected. Open the ASIO Off-line Settings menu from the Windows Start menu.

TWS (True Wireless Stereo) Between Unlike Models

Published January 9th, 2026 by Arturo Perez

Question: Can you connect 2 unlike models via TWS?With the advent of TWS (true wireless stereo) to broadcast Bluetooth audio between 2 systems, can you use this connection between 2 unlike models, such as an Eon One MKII paired with a PRX One? Answer: No. You can only pair a like model running same firmware version via TWS. You can use a cable

C414 XLS/XLII Preattenuation Pad Levels

Published December 23rd, 2025 by Arturo Perez

Question: What preattenuation pad options does the C414 provide? Answer: You can lower the output by ‑6 dB, ‑12 dB, or ‑18 dB using the rear selector.

LYRA and Ara ASIO4all Windows Setup

Published January 7th, 2026 by Arturo Perez

ASIO Driver Setup for Windows It is recommended that you download the latest ASIO driver from www.asio4all.com. Install the ASIO Driver by following the instructional prompts on the Windows computer. When prompted to “choose components", make sure “Off-line Settings" is selected. Open the ASIO Off-line Settings menu from the Windows Start menu. C

104SET-BT Setup Guide

Published December 19th, 2025 by Arturo Perez

104SET-BT Bluetooth Desktop Reference Monitors: JBL 104-BT & 104-BTW compact reference monitors with Bluetooth, the newest models in the 1 series line, they’re perfect for recording musicians, producers, podcasters and vloggers as well as professional audio engineers seeking an accurate portable reference with Bluetooth streaming. Quick s

CS3 Language Output

Published December 23rd, 2025 by Arturo Perez

Question: Does the CS3 distribute interpretation channels? Answer: The base passes one floor + one interpretation channel, selectable on each headphone dial.

Audio Input Types on Intellivox Products

Published January 9th, 2026 by Arturo Perez

Question: What audio input types are available on Intellivox products? Answer: The Intellivox units have two analog audio inputs, INPUT 1 and INPUT 2. By default, both are line in, but the units are also available with 100v standard inputs (in these cases, the signal from the audio source can be routed to a greater distance), and the two also

Differences Between Intellivox DC, DS, DSX and DSX-HD

Published January 9th, 2026 by Arturo Perez

Question: What are the differences between Intellivox DC, DS, DSX, DSX-HD products? Answer: Intellivox loudspeaker columns are available in different sizes. In addition, there is a difference in the operation of each type. DC types can only implement beam seeing mode of operation. While the DS, DSX and DSX-HD types also have the much more ad

Voltage Tolerances on Intellivox Products

Published January 9th, 2026 by Arturo Perez

Question: Can Intellivox products be used in Japan (100V mains) or in the UK (240V mains)? Answer: According to the specification, the mains voltage tolerance of Intellivox products is +5/-10%. This is 241.5V for a 230V unit, which means that the product must work from the 240V network. For 115V units, the calculated lower limit is 103.5V, whic

Duraflex Alternatives

Published January 9th, 2026 by Arturo Perez

Question: I've got a damaged speaker enclosure, which has a scratchy finish and deeper scars around the box. Is there a touch-up paint kit available for JBL speakers to make Duraflex coating look like new? Is there an alternative to Duraflex finish? Answer: Unfortunately we no longer supply touch-up paint kits for our products, but there are th

APS4 Cascading Channel Limit

Published December 22nd, 2025 by Arturo Perez

Question: How many channels can I build by cascading splitters? Answer: Up to about 50 channels are possible by daisy‑chaining several APS4 units through the LINK outputs.

How to Solve Firmware Issues on Intellivox Products

Published January 9th, 2026 by Arturo Perez

Question: How to solve firmware issues on Intellivox products? Answer: If there is communication with the device, factory reset can be applied. This can be found in WinControl. From the drop-down menu on the right side of the "Control parameters (double-click on the device icon)" and "Load" button, select "Restore defaults (all presets)" opti

WMS 450/470 Error Codes

Published January 7th, 2026 by Arturo Perez

This article discusses the error codes of AKG WMS 450 and 470 wireless systems, what they indicate, and how to approach troubleshooting. Receiver Only: ERR.>SYS< • Frequency settings cannot be changed. 1. Switch power to receiver OFF and back ON after about 10 seconds. 2. If problem persists, contact Technical Support at 844-776-4899,

C222HPD and C222HP Comparison

Published January 9th, 2026 by Arturo Perez

Question: Do the models C222HPD and C222HP have the same specifications? Answer: Yes. The letter 'D' designates the manufacturing location of the driver, specifically indicating production at the facility in Dandong, China. Aside from this, the C222HPD and C222HP models have identical specifications.

C414 XLS/XLII Standard Package Contents

Published December 23rd, 2025 by Arturo Perez

Question: What accessories come with a new C414 XLS or XLII? Answer: Each package includes the H85 shock mount, PF80 pop screen, W414 X windscreen, a frequency response trace, and a hard case.