Brand:

• Martin

Models:

• THRILL Mini Profile, THRILL Compact Par 64 LED, Compact Par Mini LED, THRILL Multi-FX LED

Overview:

What support options do I have for my Martin THRILL fixture?

No light from fixture, control panel dead.

• Power supply or blown fuse, faulty connector or damaged cable.
• Make sure mains supply is connected and supplying power to the fixture.
• Check all power connections and cables.
• Check and if necessary replace the fuse.

One of the control channels is unresponsive or only responds intermittently. 

• DMX setup or DMX link fault. Damaged step motor or cable connection between head and body.
• See next section. 
• Contact your Martin authorized distributor or service center for assistance.

Fixture does not respond to DMX control.

• Fault in the DMX network due to connector or cable damage, incorrect DMX addressing, or potential interference from proximity to a high voltage installation.
• Ensure that fixture's DMX address matches address set on DMX control device. 
• Check that fixture DMX LED is on, and if not, check all DMX cables and connections. 
• Ensure that DMX link is terminated. 
• Check that all components on DMX link use standard DMX polarity. 
• Attempt to control the fixture with another DMX control device. 
• Move or shield link if it is close to an unshielded high-voltage installation.​