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General Crown Inquiries

  • Replacement Guide for Crown, JBL Cinema & JBL Commercial Amplifiers

      Please click the download button below to access the PDF Amplifier Replacement Guide 2025....

  • Speaker Line Indicates Impedance Short

    Question: What impedance indicates a speaker line short? Answer: For current Crown amplifiers as of 2025, a speaker line impedance.......

  • Crown 4x3500HD and DCi4x2400N Power Cable Details

    Question: What type of power cable is used for the I-Tech 4x3500HD and DCi 4x2400N? Answer:  Item Description: 3​2A Neutrik®.......

  • Live Chat with Crown Technical Support

    Question:    When is live chat available? Answer: Live Chat is available​ on this page during business hours.   Open.......

  • Contacting Crown Audio Technical Support

    Question: My Crown Audio product has developed a fault or I have a question about a product which I have.......

  • Crown Amplifier Serial Number Location

    Question: Where can I find the serial number on my product? Answer: All Crown amplifiers have the serial number located.......

  • Line Level Out from Amplifier

    Question: Can I connect the output of my amplifier to a line level input of a power speaker/sub? Answer: Not.......

  • Location of Crown and JBL Amplifier Device Files, Preset Files and Speaker Tuning Files in Audio Architect

    Question: Where can I find speaker tunings installed with Audio Architect? Answer: The latest Speaker Tuning Files for Crown DCi.......

  • Low Output with Amp and Input Volume at Maximum

    Question: My output is very low with everything turned up on my amp and input source.  Why is this happening,.......

  • Maximum Cable Length for a 70 Volt Speaker System

    Question: Is there a maximum cable length for a 70v speaker system? Answer: One of the primary benefits of using.......

  • Crown – Binding post (Banana Plug Connection)

    Question: Can I connect banana plugs into the amplifier speaker terminals? Answer: Yes, this is indeed possible by removing the.......

  • Crown – Conectar banana

    Pregunta: ¿Puedo conectar clavijas tipo banana a los terminales de los altavoces del amplificador? Respuesta: Sí, esto es posible quitando.......

  • Fan Configuration for XTi, CDi and DSi Amplifiers

    Applicability: The following set of instructions will allow you to change the fan operation mode of your CDi, DSi or.......

  • Guide to Constant Voltage Systems

    Overview: Electric-power companies have a good idea which has been applied to audio engineering.  When they run power through miles.......

  • Guía de Aplicación del Amplificador Crown

    Pregunta: Dónde puedo descargar la Guía de Aplicación para Amplificadores Crown? Respuesta: Haga clic en el enlace a la derecha.......

  • Obtaining Control Strings in Crown Amps

    Question: How do I obtain third party control strings for my Crown amplifier? Answer: In Audio Architect, add the connected.......

  • Third-Party Control of Crown Amplifiers

    Question: Is it possible to control an amplifier through third party control and receive feedback? Answer: Control and feedback requires.......

  • Unlocking Access Control Password in a Crown Amplifier

    Question : Audio Architect Access Control admin password has been lost. Crown amplifier is locked and cannot be added to.......

  • The Missing dB

    How to Adjust the Bandpass Gains in Crown Power Amplifiers with Built-in DSP by Mark Bailey (JBL Professional) and Bruce.......

  • Common Term Definitions XTI XTI2 CDI DSI

    Common Term Definitions XTi XTi2 CDi DSi Applicability:  This document defines common terms related to the XTi/CDi/DSi series amplifiers Terms.......

  • Error when Updating Firmware in Networked Crown Amplifiers with Audio Architect

    Firmware Update in a Crown Networked Amplifier Applications such as Hi Qnet Audio Architect and Hi Qnet System Architect are.......

  • Front Panel Lockout for CDi,DSi,XTi Amplifiers

    The front panel display on the CDi, DSi and XTi models can be locked out to prevent unwanted changes to.......

  • Restoring XTi,CDi,DSi Amplifier to Default Settings

    Applicability:​​​ The CDi, DSi and XTi models do not have a reset button for restoring factory settings. The following set.......

  • USB Communication for XTI CDI and DSI Amplifiers

    USB Communication for XTi, CDi, and DSI Amplifiers Applicability: The following set of instructions will show you how to add.......

  • 70v System Intermittently Changes Volume

    Question: My 70v system audio intermittently changes volume or cuts out completely. Why is this happening? Answer: Most likely you.......

  • Audio Architect does not Recognize my USB Amplifier

    Question: Why doesn't Audio Architect recognize my USB Amplifier? Answer: Most likely Audio Architect is not configured to look for.......

  • CDi, DSi & XTi USB Port

    Question: What is the USB port on the back of my CDi, DSi, or XTi amplifier for? Answer: You can.......

  • No Amp Output After Reboot When Using AES Source With JBL Speaker Tunings

    Introduction: When an amplifier is loaded with a speaker tuning that contains FIRs designed for a sample rate other than.......

  • CDi Drivecore or DCiN Drivecore with 25V Speakers - Limiter and Crossover Settings

    ​​Question: Is it possible to drive 25V speakers from higher voltage amplifiers without exceeding their voltage rating?​ ​​​​Answer:  The CDi.......

  • Crown Amplifier Application Guide

    Where can I download the Crown Amplifier Application Guide? Click the link below: Crown Amplifier Application Guide....

  • Using Large Amplifier Rigs on Generator Power

    In 2012, a large tour was assembled in the U.S. using roughly 200 I-Tech 12000 HD amplifiers running at 208V,.......

  • Getting to Know Amplifiers

    ​​The various Crown and JBL commercial series amplifiers and how they fit in​​to various applications.  We also discuss features and.......

  • XTI, DSI AND CDI- USB Communications

    ​​​A demonstration of installing the USB VID drivers for USB enable​d, Crown amplifiers in A​​​u​dio Architect.​....

  • Monitoring Crown Amplifiers using BSS Soundweb London

    Overview: A number of Crown amplifier models can be monitored for faults and network status using the Logic Configuration of.......

  • Pink Noise on Crown Amplifier Output When Using FIR Filters

    Question:    If Windows Region settings use a comma as a Decimal Symbol then speaker tunings which use FIR filters.......

  • CDi Drivecore or DCiN Drivecore with 25V Speakers - Limiter and Crossover Settings

    Overview: Driving​g 25V Constant Voltage Speakers with CDi Drivecore or DCiN Drivecore FAQ​ ​​Is it possible to drive 25V speakers.......

  • ​​​​​​Auto Standby and Auto Channel Disable Features in Amplifiers

    To improve energy efficiency, Crown amplifiers include features that automatically deactivate inactive channels after a specified period of inactivity.  These.......

  • FIR Filters Do Not Work Correctly on Windows

    Question:    Why are the FIR filters not working correctly on Windows? Answer: If​ Windows is set to a language.......

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