Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

Question:    What lubricant should be used on Martin Products? Answer: Whether you have an LED fixture or a fixture.......

Question:    What are the alternative colors of the Exterior 500/1000/Linear/Wash range? Answer: The alternative colors able to be supplied.......

Question:    How should I prepare my USB flash drive for use in Martin products? Answer: Martin fixtures with USB.......

Question:    What parts are lubricated or require lubricant? Answer: Martin products with moving components — such as gobo and.......

Question:    What is the part number for the 100mm caster wheels  found on the Martin flightcases? Answer: There are.......

Question:    What format does a USB stick need to be in for use with Martin products? Answer: FAT32....

Question:    My Martin Professional product has developed a fault or I have a question about a product which I.......

Question:    ​Is it possible to mount the lighting fixture at any angle or can it only hang upside down?.......

Question:    ​How do I get a DMX profile for my Martin product to use with 'X' brand DMX controller?.......

Question:    Can lack of termination cause problems in my system? Answer: Yes, lack of proper termination can cause control.......

Question:    What should be checked on Martin fixtures if the unit is cutting out? Answer: If your fixture is.......

Question:    Where can I find photometrics for my unit? Answer: The photometrics can be found on the product page.......

Question:    How do I know what accessories come with my fixture? Answer: You can find the included accessories in.......

Question:    Do replacement boards [PCB's] come with current firmware installed? Answer: ​No, replacement boards will need their firmware updated.......

Question:    Can I power multiple fixtures in a chain? Answer: Some Martin fixtures allow power to be relayed to.......

Question:    Where can I find firmware updates for my fixture? Answer: Firmware updates can be found on our Martin.......

Question:    What voltage can I use on my Martin fixture? Answer: Martin fixtures accept AC mains power at 100-240.......

Question:    What screws do I use for my Martin products? Answer: The type of screw that your Martin product.......

Where to Find the Serial Number on Your Martin Lights​:    Architectural lights (Exterior wash line) you can find the.......

Brand: Martin Models: MAC Viper XIP  MAC Aura Raven XIP Question:    Can you DMX daisy-chain w​​ith a Multiverse® Connect.......