Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • Home
  • JBL
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • JBL

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

General JBL Inquiries

  • What Size of Bolts are Used in the WK-4S Caster Kit?

    Question:    What size of bolts are used in the WK-4S​ caster kit? ​   Answer: There are 16 pieces.......

  • C222HPD and C222HP Comparison

    Question:    Do the models C222HPD and C222HP have the same specifications?​ Answer: Yes.  The letter 'D' designates the manufacturing.......

  • Live Chat with JBL Professional Technical Support

    Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

  • Setting Subwoofer Phase

    Question: How do I set subwoofer phase? Answer: Depending on the absolute phase of your main speakers and amplifier and.......

  • How to Use Distributed System Design Application

    ​​​​​​​​​Walkthrough on how to use the JBL Distributed System Design (DSD) software application.....

  • Loudspeaker Product Overview

    ​​​​​​Various series of JBL loudspeakers for installed sounds solutions.  It also explains the details of various series of JBL loudspeakers.......

  • Contacting JBL Professional Support

    Question:    My JBL Professional product has developed a fault or I have a question about a product which I.......

  • Cruise Ship and Marine Speakers

    Question:    Do you have any Cruise Ship and or Marine Speakers?   Answer: No.  Unfortunately, our all-weather speaker options,.......

  • JBL Transducer Suffix Descriptions

    Question:    What is the meaning of JBL transducer suffixes? Answer: E = 1 Ohm nominal voice coil impedance F.......

  • JBL Drivers with PL Suffix

    Question:    What does the PL mean at the end of a JBL part number? Answer: The PL at the.......

  • 2445 Diaphragm Replacement

    Question:    Are the 8 Ohm​ and 16 Ohm diaphragm kits compatible and interchangeable in the 2445H or the 2445J.......

  • JBL Driver 053Ti Versus 053Tis

    Question:    What is the difference between the JBL Driver 053Ti and 053Tis? Answer: The 053Ti is part number 123-10003-00X.......

  • Ferrofluid in the 2431H Driver

    Question:    Is there Ferrofluid in the 2431H driver? Answer: No, the 2431H Does not have Ferrofluid in the gap.....

  • PROP 65 Label on JBL Products

    Question:    What is the “PROP 65" label and why is on my JBL product ? Answer: Proposition 65 (formally.......

  • Unified Horn Model Number Theory

    Question:    How can I tell what the coverage patter is of my high frequency driver? Answer: JBL used a.......

  • WK-4S Specifications

    Question:    What is the carrying weight of WK-4S? Answer: Carrying Weight per Wheel 60kg/130lb.      ....

  • CMCD Recone Kits

    Question:    Are there recone kits available for the CMCD speakers?   Answer: We no longer offer complete assembled CMCD.......

  • Duraflex Repair Kit

    Question:    I have a damaged speaker enclosure, which has a scratched finish and deeper scars around the box.  Is.......

  • Duraflex Alternatives

    Question:    I've got a damaged speaker enclosure, which has a scratchy finish and deeper scars around the box. Is.......

  • Delay Extd Tweeters FAQ

    Question:    Why is the "Delay Ext'd Tweeters" function unavailable in the Mix Out settings on the JBL Pro Connect.......

  • JBL 9315HT Transformer Distribution

    Question:    ​What is the wiring distribution for transformer 9315HT? Answer:      ....

  • Using Loudspeaker Data with EASE

    Question:    ​​Do you have EASE files for [JBL speaker model]? Answer: ​We offer a range of loudspeaker data files.......

  • What is Noise Floor?

    Question:    What is noise floor? Answer: The noise floor is the level at which background electrical noise can be.......

  • How to Check the Health of Your Lithium Battery?

    Question:    How to Check the Health of Your Lithium Battery? Answer: ​Maintaining the health of your speaker's lithium battery.......

  • Does HARMAN Provide Speaker Rigging and Installation Instructions?​

    Question:    Does HARMAN provide speaker rigging and installation instructions?​ Answer: HARMAN provides limited instructions and technical documentation intended to.......

  • Recommendations for Replacing a Driver on a Loudspeaker System

    ​The drivers within your loudspeaker system are specifically chosen and matched to the cabinet design.  Furthermore, the crossover network, which.......

  • PA Speakers Serial Number Location

    Question:    Where can I find the serial number on my product? Answer:   Live Portable​   EON ONE Compact​.......

  • Maximum Cable Length for a 70 Volt Speaker System

    Question: Is there a maximum cable length for a 70v speaker system? Answer: One of the primary benefits of using.......

  • Wiring Color Assignments for Loudspeakers with WRC and WRX Weather Rating

    WRC/WRX Wiring Color Assignments (AE Series, PD6000, PD700i & VLAi) If by chance the pin out label has been removed.......

  • RAL or Pantone Color Matches JBL Installation Loudspeaker

    ​​​COMMERCIAL, AWC & CBT SPEAKERS As you might know, it was not always the case that loudspeaker cabinet colors got.......

  • Delivering The Best Live Sound Experience for Indoor Spaces

    ​ Audio is as much of an art as it is a science.  In the world of integrated audio sys­tems,.......

  • An Introduction to Digital Audio in the Install World with Peter Moses – Webinar

    Led by HARMAN installed audio expert Peter Moses, this webinar covers converting audio into digital and then transporting the packets,.......

  • Thiele Small Low Frequency Driver Parameters and Definitions

    Note: The Parameters marked with an asterisk (*) are the minimum set required for a complete low-frequency system design.  .......

  • Phase cancellation Balanced vs Stereo

    Problem: “I've plugged my music player to the speaker using an aux cable, but it does not sound right,I can't.......

Popular JBL Articles

  1. Setting Subwoofer Phase
  2.  
  3.  

Videos for this Category

Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand