Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Discontinued Products (AMX)

Axcent3 Hardware Basics

Technical Support Guide

Written by Will Fraser

Updated at February 4th, 2026

Table of Contents

Brand: Models: Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Baud Rates: Configuration: Firmware:

Brand:

  • AMX

Models:

  • Axcent3

Cables:

Programming Cables

Modem Cable


AXlink LED on Axcent 3:

  • Off (dark) - Unit has no power or is not functional.
  • One blink per second - All devices reporting as programmed.
  • Two blinks / second - One or more devices missing or addressed wrong.
  • 3 blinks / second - Unstable Axlink bus (check wiring).
  • On solid - No program loaded in master.

If there is no program loaded in the master, the Axlink LED will show solid on.  In this condition the Axcess "Push" window will not give the expected feedback.  In 'Terminal Emulator' the response to "Hello" will be "HOW ARE YOU DOING".  Load a program to operate the system.


Baud Rates:

The Axcent 3 has an "auto baud" mode which is the default mode at startup.  This means that it will detect the baud rate at which you are transmitting to the program port, and lock on to that rate.  Use the most recent versions of AMX software to take advantage of this feature.  AXCESSX v3.05 and IRLIBX v2.03 or higher support Autobaud.

If the software you are using does not support the auto baud mode, go to the communications menu and select 'Terminal Emulator'.  Press <F9>, and confirm your comm port settings, then press <F10>.  Hit the enter key several times to send information to the master port.  The Axcent 3 will evaluate each keystroke and will change between baud rates until it locks on to the rate of your emulator.  You can now perform operations as required.  The Axcent 3 will "time out" after 30 seconds of inactivity.  Just repeat the process in terminal emulator to re-establish communications.  ​


Configuration:

The Axcent 3 is fully configurable using the "OpenAxcess" program.  This utility allow the technician to set the Axcent 3 into Slave mode or back to Master mode, as well as changing the parameters of any of the individual devices.  Configuration may also be done through the terminal emulator by means of send_commands for the various parameters.


Firmware:

Firmware is upgraded through the use of SOFTROM.  This program allows operating system software, called 'firmware', to be loaded by flashing it into the on-board chips.  See FIRMWARE.TXT for further information.   

For more information, please refer to your AMX Technical Binder located on the latest release of the AMX Control Disk or contact your AMX Team.  

Related Videos

template framework

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Models: Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Baud Rates: Configuration: Firmware:

Related Articles

  • DVX Switcher device not appearing on the online tree
  • Precis login issues
  • Enable ping responses on Acendo Core
  • How To Load TPDesign3 on a Windows 10 Computer
  • N2410 Windowing Processor and N24xxA enc/dec Compatibility

Related Articles

  • DVX Switcher device not appearing on the online tree
  • Precis login issues
  • Enable ping responses on Acendo Core
  • How To Load TPDesign3 on a Windows 10 Computer
  • N2410 Windowing Processor and N24xxA enc/dec Compatibility
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand