MAC Viper XIP - Animotion FX and Followspot Mode Not Working
Escalation Article
Written by Andras Schober
Updated at May 5th, 2026
Table of Contents
Brand:
- Martin
Problem:
Customers have reported issues with the Animotion effect and Followspot mode when using MAC Viper XIP software version 1.2.0.
- In Animotion mode, the effect continuously strobes and cannot be adjusted.
- In Followspot mode, the pan/tilt feedback mechanism is not disabled, causing the head attempting to return to its home position instead of maintaining manual control.
Solution:
Both issues were resolved in new firmware version 1.4.1.
Affected Products:
- MAC Viper XIP