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RMS EWS Installer

Written by Will Fraser

Updated at February 2nd, 2026

Table of Contents

Brands: Models: Downloads: Prerequisites Revision History Known Issues

Brands:

  • AMX

Models:

Product Name:

  • Resource Management Suite [RMS]

Downloads:

Version: 1.2.9.1
Release Date: 01/02/2024
RMS_EWS_1.2.9.1.zip


Prerequisites

  • RMS Enterprise Server version 4.7.0 or later.
  • Microsoft Exchange 2013 SP1.
  • Microsoft Exchange 2016.
  • Microsoft Office 365.
  • Azure AD Tenant to create App(for Modern Authentication)

Revision History

v1.2.9.1:

  • Fixed the EventDeltaCollectionResponse error received from O365 connections

v1.1.4:

  • Support for Modern Authentication to O365

v1.0.41:

  • Support of Java 11 using bundled JRE.
  • Fixed the 'plugin service failure to start/stay running in Windows Server (German Language)' issue
  • Fixed the 'mailbox communication failure not reported in the hotlist' issue
  • Fixed the 'single resource sync issue caused the entire job & synchronization failure for remaining resources'

V1.0.34:

  • Upgraded to Java 9

Known Issues

v1.1.4:

  • Hybrid Modern Authentication is not supported
  • Streaming Notifications feature is currently not supported with Modern Authentication.
  • Newly added Room Mailbox will take approximately 24 hours to reflect in 'Resource Profiles' tab.
  • Any prerequisite Java version should not be uninstalled, if we are upgrading to v1.1.4
  • After upgrade, users could uninstall existing Java as v1.1.4 is using bundled JRE.
  • Exchange Configuration Application needs to be closed before uninstallation. 
  • Single meetings that start more than 23 months in the future will not be synchronized into RMS.  Also, the occurrences of recurring meetings will be limited to 23 months into the future even if the recurrence pattern specifies "No End Date" or has a defined end date that falls beyond 23 months into the future.
  • Changing the attendees of an existing meeting doesn't actually modify the meeting in Exchange.  This is simply how Exchange behaves.  As a result, the meeting will not be resynchronized to RMS and the attendee changes won't be reflected in RMS.  Something such as the subject, body, or date/time must be changed in order for a synchronization to RMS to occur.
  • Ending or extending a meeting from the touch panel will only update the resource's calendar.  The meeting time will not be adjusted on the calendars for the organizer and attendees.
  • Exchange Configuration Application needs to be closed to start uninstallation process.

v1.0.41:

  • Exchange Configuration Application needs to be closed before uninstallation.
  • Single meetings that start more than 23 months in the future will not be synchronized into RMS. Also, the occurrences of recurring meetings will be limited to 23 months into the future even if the recurrence pattern specifies "No End Date" or has a defined end date that falls beyond 23 months into the future.
  • Changing the attendees of an existing meeting doesn't actually modify the meeting in Exchange. This is simply how Exchange behaves. As a result, the meeting will not be resynchronized to RMS and the attendee changes won't be reflected in RMS. Something such as the subject, body, or date/time must be changed in order for a synchronization to RMS to occur.
  • Ending or extending a meeting from the touch panel will only update the resource's calendar. The meeting time will not be adjusted on the calendars for the organizer and attendees.

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Table of Contents

Brands: Models: Downloads: Prerequisites Revision History Known Issues

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