Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • Soundcraft
  • Digital
  • Si Series

Si Console is Showing a Fatal Error After Installing Madi/USB Card

Written by Jose Liberio Cruz

Updated at January 13th, 2026

Table of Contents

Question:   Answer:

Question:  

Why is my Si Console showing a fatal error after installing a Madi/USB card?

Answer:

Please update your console firmware to the current release and it will fix the problem.​  

You can find how to do so in the following article:

  • https://harman.helpjuice.com/en_US/installing-firmware-on-soundcraft-si-series-consoles

 

Related Videos

questions guide

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Question:   Answer:

Related Articles

  • Installing Firmware on Soundcraft Si Series Consoles
  • How to Replace the SD Card in Si Series Mixers
  • ViSi Remote Setup Guide For Si Mixers
  • Controlling the Si Over an External WiFi Router Using HiQnet Access Control
  • Si Series Consoles: Reset Security Settings to Default

Related Articles

  • Installing Firmware on Soundcraft Si Series Consoles
  • How to Replace the SD Card in Si Series Mixers
  • ViSi Remote Setup Guide For Si Mixers
  • Controlling the Si Over an External WiFi Router Using HiQnet Access Control
  • Si Series Consoles: Reset Security Settings to Default
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand