Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • Soundcraft
  • Digital
  • Ui Series

Importing Custom Ui Preset Files

Written by Jose Liberio Cruz

Updated at January 12th, 2026

Table of Contents

Question:   Answer:

Question:  

How do I import Ui Preset files on to my own mixer?​


Answer:

Third parties have begun selling presets for the Ui mixers online. If you are having trouble importing these presets, this is likely because they you were provided only the actual preset file, and not in the proper folder structure.  Outlined below is the proper folder structure that the preset files must be in for the Ui mixer to recognize them.

​Warning:

If the preset files are not in this structure, the mixer will give an error message indicating it cannot find the correct type of file.

 

Related Videos

q&a guide

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Question:   Answer:

Related Articles

  • Sample Touch Panel Pages

Related Articles

  • Sample Touch Panel Pages
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand