ERA 800: 36V Power Supply Unit (PSU) Failure
Escalation Article
Written by Daniel Fabriczy
Updated at September 28th, 2026
Table of Contents
Brand:
- Martin
Affected Products:
- Martin ERA 800 Performance
- Martin ERA 800 Profile
Summary:
- Certain Martin ERA 800 fixtures operating on lower line voltages (such as 100V–127V regional grids) may experience a power supply failure preventing the unit from turning on. Replacing affected power supplies with the updated, redesigned power supply module resolves this issue.
Troubleshooting:
- End-User Action: If an ERA 800 fixture fails to power on, contact Martin Technical Support or an authorized service center for diagnostic assessment and module replacement.
- Resolution: Replace the faulty power supply with the updated replacement power supply module.
- Verification: Connect AC mains power, power cycle the fixture, and confirm normal boot-up and full light engine operation.