RMS Hotlist Columns Resetting
Escalation Article
Written by Aarron Abbasi
Updated at September 23rd, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- RMS-ENT (FG3004-K / FG3004-1000K)
Summary:
RMS hotlist resets column selections and sizes after returning to the dashboard page, requiring reconfiguration every time dashboard page is loaded.
Troubleshooting:
Fixed in version 4.8.5.25 or newer software. Please update to at least this version to resolve this issue.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.