Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Networked A/V Distribution (AVoIP)
  • AVoIP Control and Management
  • N Series Controller

How to factory restore a SVSI N-Command Controller

Written by Gary Brindley

Updated at January 24th, 2026

Table of Contents

Question: Answer:

Question:

How to factory restore a SVSI N-Command Controller?

This is for the following units:

  • SC-N8001 N-Series Controller for 5 Users/50 Devices
  • SC-N8002 N-Series Controller for Unlimited Users/Devices
  • SC-N8012 N-Series Controller for Enterprise

Answer:

The N-Command factory restore steps:

This will return the unit to the settings it came from the factory with. ALL EXSITING DATA WILL BE LOST!

  1. Connect monitor and keyboard to the unit.
  2. Reboot the unit and start pressing the down arrow on the keyboard repeatedly to stop auto boot option.
  3. You will be prompted to boot normally or factory restore. Choose Factory Restore.
  4. When prompted for the username and password. Username: restore Password: r3stor3
  5. The unit will reboot to factory settings.

Related Videos

reinitialize reset

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Question: Answer:

Related Articles

  • SVSI n2322 and n2132 Display does not Support Restricted Content Error

Related Articles

  • SVSI n2322 and n2132 Display does not Support Restricted Content Error
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand