I-Tech 4x3500HD Intermittent Startup Problem When In Use

Escalation Article

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

Crown

Affected Products:

4x3500HDB
4x3500HDS

Summary:

4x3500HD amplifiers restart intermittently during use, cutting out sound temporarilly, especially when using certain JBL presets such as those for the A8 or A12.

Troubleshooting:

Check AC voltage and power.
Check Processing Sample Rate - confirm it has not been changed from the preset default (usually 96kHz).

If the procedure above did not resolve your issue, please select your country and brand Crown for technical support and service options via the link below

HARMAN Pro Global Support