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  • N2400 4K Series

N2400 1600p Support

Escalation Article


Written by Aarron Abbasi

Updated at September 29th, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • AMX

Affected Products:

  • FGN2412A
  • FGN2422A

Summary:

N2400 fails to pass source resolution 2560x1600 (1600p) at 30Hz or 60Hz, preventing native resolution for some displays being used.

Troubleshooting:

Additional resolution support is included in version 1.5.40 or newer firmware and allows for 1600p scaling or passthrough.

Download N2400 Firmware

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.

 

 

 

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Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI N2322 and N2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 Series Encoders and Decoders
  • Getting to Know the 4K Series

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI N2322 and N2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 Series Encoders and Decoders
  • Getting to Know the 4K Series
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