Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • JBL
  • Video Manual Series (JBL)
  • EON Video Manual Series

Factory Reset Procedure for the EON ONE MK2 Column Speaker

Video Manual Series

Written by Tony Smith

Updated at January 28th, 2026

​​​​​This video provides step-by-step instructions on how to perform a factory reset with the EON ONE MK2 column speaker.

WRITTEN INSTRUCTIONS

Transcript
The JBL EON One Mark II is a portable, battery powered column PA that features a class-leading acoustic package, and a five-channel digital mixer. 
Today, we’re going to show you how to factory reset your speaker. There are two methods to factory reset this unit. The first involves accessing the menu from the lcd screen, and the second is a manual hard reset. The first method is a simple five step method. While your unit is powered on, click the main/menu rotary button once to enter into the menu page as shown here. Next, turn the rotary clockwise to highlight settings, then click the rotary button to select. Turn the rotary clockwise again to highlight "Factory Reset", and the click the rotary button once more to select “Go”. A warning window will pop up. Click the rotary button to continue. The LEDs will then flash repeatedly for a few seconds until the entire unit powers off. The unit will then power on, and the factory reset will be complete. The second way to factory reset your Eon One Mark II is to simultaneously press and hold the MAIN/MENU button and the Channel 4/Treble encoder until the LEDs begin to flash on and off. The unit will then power off and power back on by itself when the factory reset is complete.

Related Videos

vms

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • EON One & EON MK2 USB Power Cable
  • EON ONE MK2 Microphone Level Adjustment

Related Articles

  • EON One & EON MK2 USB Power Cable
  • EON ONE MK2 Microphone Level Adjustment
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand