Configuring Putty for Serial Connection to Soundweb London
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Hardware Requirements
- Computer with a serial RS232 port or USB-to-Serial adapter. USB adapters with FTDI chipset or Prolific chipset are recommended.
- Null modem cable or Null Modem gender changer adapter.
Female 9-pin D-Type to Female 9-pin D-Type where pin 2&3, 4&6, 7&8 are crossed over.
Configuring Putty
The Session options should be configured as below:
- Enter Speed: 115200
- Set Connection type to: Serial
- Enter the COM port used by your serial port. Check Windows Device Manager for correct COM port number.
The Terminal options should be configured as shown below:
The Serial options should be configured as shown below:
This configuration can be saved in the Session options.
Confirming Connection
Before you begin, the Soundweb London device should be fully booted.
Click: Open to start the connection.
In the command line window, enter: ?
A list of commands will be displayed. This confirms that the connection is working.
Troubleshooting
If Putty displays error messages during connection then please check:
- Serial port or USB adapter:
Ensure that drivers have been installed, if necessary. Check Windows Device Manager for issues. - Cable:
Ensure that cable is wired as Null Modem and terminations are not intermittent.
Ensure that gender changer adapter is Null Modem type. - Do not adjust settings in Windows Device Manager / Ports / Port Settings.
- Ensure that Soundweb London device is fully booted.
If in doubt, connect to a different Soundweb London device.
Commands
The commands used during a serial connection are the same as the Telnet commands. See Technical Support Guide: Using Telnet with Soundweb London
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